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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Vega

October 13, 2025

5  out of  5
rating by Chris Vega
"George Hall helped a lot and explained everything very well. Definitely recommend!"
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Mary Jackson

October 10, 2025

5  out of  5
rating by Mary Jackson
"George Very good service, George was very professional and helpful. Thank you!"
We responded:
"Thank you for the wonderful review Mary! We're so glad to add you to the Palmer Sate Farm family. Serving the Elkhart, Bristol, Goshen, Nappanee, Middlebury, Osceola, Mishawaka, South Bend and Michiana region for Auto Insurance, Life Insurance, Home Owners Insurance, Medicare Supplements, Investment and Retirement Planning and all things financial!"
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Jessie Flowers

October 10, 2025

5  out of  5
rating by Jessie Flowers
"George Hall was wonderful to work with me with such a had questions but he help me out so much. Thanks George"
We responded:
"Thank you for the great review Jessie! "
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Lindsay Bachman

October 6, 2025

5  out of  5
rating by Lindsay Bachman
"George was great! He was incredibly helpful and kind!"
We responded:
"Thank you for the wonderful revie Lindsay! We continue to supply Elkhart county and the surrounding areas with excellent insurance coverages for LIfe, Auto, Home, Medicare, Business and more!"
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Miguel Gonzalez

September 29, 2025

5  out of  5
rating by Miguel Gonzalez
"Great person, and good atention"
We responded:
"Thank you for the awesome review Miguel- we definitely pay attention to our clients needs. Insurance has become far too transactional, so we try to make sure you're getting the right fit for your individual lifestyle. We look forward to helping people in Michiana, Elkhart, Bristol, Goshen, South Bend, Osceola, Niles, White Pigeon, Mishawaka, Indianapolis and all over the state with Life Insurance, Auto and Car Insurance, Business insurance, Investment planning with Mutual Funds, Variable Annuities, Retirement accounts, Medicare Supplements and Advantage Plans, Disability Insurance, Homeowners and Renters Insurance- among 200 more different options. We've partnered with the best companies (even beyond State Farm) to offer the best insurance portfolio available. Our team is excellently trained, and ready to help you plan today so you can invest in tomorrow. "
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Vasthy Campos

September 26, 2025

5  out of  5
rating by Vasthy Campos
"Come get your insurance, they explain everything good here!!"
We responded:
"Thanks for the great review Vasthy! It's always a pleasure helping you and your family. It's wonderful getting to watch everyone plan and invest in their futures with Palmer State Farm! Thank you for being THE BEST part of the Palmer State Farm Family here in Elkhart County. "
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Hendry Conrado

September 22, 2025

5  out of  5
rating by Hendry Conrado
"George, is a great guy to explain"
We responded:
"Thank you for the awesome review Hendry! We're glad to have helped you and George certainly does his best to take care of customers in a clear and understandable way. "
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Frank Lomas

September 22, 2025

5  out of  5
rating by Frank Lomas
"George was so helpful"
We responded:
"Thanks for the great review Frank! We're glad to have added you to the Palmer State Farm family- our agency continues to grow because of referrals like yours. We're just a small business trying to make it in a complicated market at a complicated time. So glad you've decided to partner with what is consistently voted the best Insurance agency in Elkhart. "
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brennon norman

September 16, 2025

5  out of  5
rating by brennon norman
"Daniela helped efficiently and cheerfully when I had trouble with technology 😀"
We responded:
"Thank you for the wonderful review Cindy! We're glad to have you and the Norman family as part of our agency. We look forward to continuing to help you moving forward ;0)"
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Rick Sapp

September 15, 2025

5  out of  5
rating by Rick Sapp
"George done great 👍"
We responded:
"Thanks Rick! George does his best!"
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Staling Romero

September 5, 2025

5  out of  5
rating by Staling Romero
"Agradecemos sinceramente el excelente servicio al cliente que hemos recibido. El personal siempre ha sido amable y dispuesto a ayudar en todo momento. La eficiencia y profesionalismo demostrados son verdaderamente admirables. Estamos muy contentos con la experiencia general y la atención brindada. Continuaremos recomendando sus servicios a otros."
We responded:
"Thank you for the wonderful review Staling. We're glad to keep helping you with auto insurance, homeowners insurance, life insurance for you and your children, business insurance, medicare supplement coverage, disability insurance, investment planning, 401k's, group life, roth IRA's, annuities, renters insurance and anything else you need as it relates to the financial services and insurance industry. Thank you for being THE BEST part of the Palmer State Farm family here in Elkhart Indiana serving the Michiana community, including Goshen, Bristol, Mishawaka, South Bend, Niles, Union, Wakarusa, Warsaw Bremen and more. "
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leilani Cisneros

September 4, 2025

5  out of  5
rating by leilani Cisneros
"George Hall was an amazing help and got me to where I need to be!!"
We responded:
"Leilani, we're glad to keep helping you with auto insurance, homeowners insurance, life insurance for you and your children, business insurance, medicare supplement coverage, disability insurance, investment planning, 401k's, group life, roth IRA's, annuities, renters insurance and anything else you need as it relates to the financial services and insurance industry. Thank you for being THE BEST part of the Palmer State Farm family here in Elkhart Indiana serving the Michiana community, including Goshen, Bristol, Mishawaka, South Bend, Niles, Union, Wakarusa, Warsaw Bremen and more."
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Darlene Jackson

September 3, 2025

5  out of  5
rating by Darlene Jackson
"I just have to say, I don’t trust insurance people, but this team has been so wonderful to me. Thank you so much Justin and team for consistently taking care of me and my family with our insurances. Customer service is top notch and they take the time to explain what I actually need rather than just cheapening my coverage (though the rates were surprisingly good!). I also see them helping out in town on volunteer and community events and I love that. Wishing you all many blessings."
We responded:
"Wow what a review! Thank you for the excellent call out Darlene. We're grateful you continue to utilize our agency for your auto insurance. home owners insurance, life insurance, investment products, business insurance, and medicare plans. We know without people like you a small business like ours doesn't make it. We look forward to continuing to help you get high quality service and products, while maintaining low premiums and high value. I'll be sure to pass this one along to our team who will be glad to know they are appreciated. Thank you for also noting our consistency- while we are not perfect, we do our very best to help each and every customer be properly protected and help realise their dreams. Our biggest "flex" is when we set life insurance coverage up on kids and grandkids, changing multiple generations of financial freedom- it's something we take particular pride in and we are glad to have helped you do so. You should be proud of yourself. See you soon!"
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Santos caballero Amador

September 3, 2025

5  out of  5
rating by Santos caballero Amador
"Excelencia calidad de servicio al cliente"
We responded:
"Thank you for the awesome review Santos! We continue to be so blessed by our customers and look forward to helping our diverse community moving forward. Thank you for being THE BEST part of the Palmer State Farm Family. "
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Deanna Moen

August 30, 2025

1  out of  5
rating by Deanna Moen
"There are no amount of words I can use for extreme lack of service! No call back ever!!! And I mean ever."
We responded:
"Deanna- we're sorry you are still confused. We're glad to show you our records upon records of return calls, emails, answered calls, texts, and snail mail responses. We're not perfect, that's true! At the same time , we have been very diligent and have done our best to help mitigate your concerns. That stopped the day you decided to cuss out our front desk admin while she was trying to help you, and proceed to ignore our return calls to help you. It was highly unkind of you, unncessary, unprofessional, unacceptable, unwarranted, and we still continued to help you- until you continued your abusive behavior. As such- we wish you the very best of luck at your new agency, and while we never like to lose a customer, sometimes it's best we part ways. May you live a very long, and healthy life filled with joy and friendship. Also- you chewed us out for your own issues when we "returned your calls". "
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Dylan Collins

August 29, 2025

5  out of  5
rating by Dylan Collins
"George he was awesome!"
We responded:
"Dylan! Thank you for the wonderful review, we're so glad you've been part of the Palmer State Farm family for so long and we look forward to continuing to help you and your extended family for years to come. Wishing you a wonderful fall and an excellent future!"
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Eduar Herrera

August 25, 2025

5  out of  5
rating by Eduar Herrera
"George was amazing and was kind respectful and"
We responded:
"Thank you for the wonderful review Eduar. We are glad to help Indiana with Auto Insurance, Life Insurance, Financial Planning, Investments, Homeowners Insurance, Car Insurance, Business Insurance, Medicare Supplements, Advantage Plans, Term Life, Whole Life, Universal Life, Annuitites and more!"
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Iris herrera corrales

August 25, 2025

5  out of  5
rating by Iris herrera corrales
"George was amazing he was very helpful and kind and explained us everything"
We responded:
"Thank you for the excellent review!"
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XGTMrTeddy

August 25, 2025

5  out of  5
rating by XGTMrTeddy
"Going in I was a bit anxious George made me feel relaxed"
We responded:
"What an awesome review for George!"
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Nicholas Torok

August 21, 2025

5  out of  5
rating by Nicholas Torok
"George was really great. He had answers to all my questions and was very thorough. Glad to have George as an agent."
We responded:
"Thank you for the wonderful review Nicholas! We're glad you placed your trust in the Justin W Palmer State Farm family. "
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Leslie Vargas

August 20, 2025

5  out of  5
rating by Leslie Vargas
"George helped me a lot and did such a great job at explaining everything."
We responded:
"Thank you for the great review Leslie!"
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Lakhwinder Kaur

August 19, 2025

5  out of  5
rating by Lakhwinder Kaur
"George was very helpful getting my auto insurance."
We responded:
"We love the Kaur family and we are glad you all continue to work with our agency! "
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Bryan DeVore

August 19, 2025

5  out of  5
rating by Bryan DeVore
"George was very helpful with the claim and explained the process to where I could understand."
We responded:
"Thanks for the great review Bryan!"
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Sharon Allman

August 18, 2025

5  out of  5
rating by Sharon Allman
"Loretta did a great job for me and my husband giving great value for our premium. She's easy to work with."
We responded:
"Thank you for the great review Sharon! Loretta always does her best to service our customers :0)"
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Mark Mallman

August 18, 2025

5  out of  5
rating by Mark Mallman
"Loretta has been excellent in her quotes and knowledge about insurance. She has been very helpful to our family."
We responded:
"Thank you for the wonderful review!"